.PRO Frequently Asked Questions
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What is a .pro domain name? |
A .pro domain name is the first and only restricted top-level domain exclusively for professionals. It is a domain indicating professionalism and credibility, and includes authentication and verification. .pro domains are now available to all professionals, regardless of industry, country or organization. Any business can register. As long as you have a business license, you are likely to be eligible to register a .pro domain. For more information on eligibility, please click here |
Why do I need a .pro domain name? |
Trust in the business world is difficult to establish. A .pro domain gives additional credibility and confidence to your business as only registrants that are in good standing with their licensing entity are permitted to register a .pro domain.
Since .pro was formally restricted to a limited number of professions, there are still thousands of .pro domains available for immediate registration. If you already own your name as a .com or .net, make sure you lock in the .pro version before someone else gets it. Once it’s registered, it becomes extremely difficult to get it. |
What is the process for registering a .pro domain? |
- Register your .pro domain.
- You will be sent an email from the Registry requesting your professional eligibility information. The domain will not resolve until you submit your professional information. You must complete this step within 44 days, otherwise you risk losing your domain.
- Once your professional information is received, the domain will resolve.
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Will I be eligible to register a .pro domain? |
All licensed and credentialed professionals and professional entities who self-certify that they meet the eligibility requirements are able to register .pro domains. If you own a business license, you are likely to qualify! You can register if you:
- Are a person or entity who provides professional services; and
- You have been admitted to or licensed by a government certification body, or jurisdictional licensing entity recognized by a governmental body; and
- That body or licensing entity requires that its members be licensed or admitted to provide services; and
- You are in good standing.
To determine if your business is eligible to qualify, the general idea is as follows. As long as the organization provides the service associated with its registration identification, and meets all eligibility requirements outlined in the domain registration agreement, the organization is eligible to register a second-level .pro domain. For example, a customer's business license states that they retail running shoes will be eligible if they use the .pro domain to sell shoes. |
Can a .pro registrant be a professional organization instead of an individual professional? |
A .pro registrant may either be an individual professional or a professional organization. When the registrant is an organization, the organization can use its registration identification (e.g., business license) as its professional eligibility contact information. As long as the organization provides the service associated with its registration identification, and meets all eligibility requirements outlined in the registration agreement, the organization is eligible to register a second-level .pro domain. For example, a customer's business license states that they retail running shoes will be eligible if they use the .pro domain to sell shoes. |
What information will be required from me to register my domain? |
All applicants will need to submit personal and professional information in order to be eligible for a .pro domain, including:
- Name
- Date of Birth, or Date of Registration
- Profession
- Jurisdictional Country
- Licensing Authority
- License Number
- Link to Licensing Authority's Website
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Will my professional credentials be subject to review? |
Yes, the Registry will monitor new and renewed .pro domains to ensure compliance with all terms and conditions of their agreements. You may be required to provide additional information to the Registry in order to activate or retain your domain. |
Will I need to do anything else after I register and submit my professional information? |
Other than renewing your domain when it is close to expiring, registrants are required to agree to the Terms of Use (TOU) annually and to re-verify professional eligibility. Since your professional eligibility information is valid for one year, you will be required to reconfirm that you meet eligibility requirements and agree to the TOU on an annual basis. The Registry, RegistryPro, will send you an email at the end of each year to do so. |
Why are my domains inactive? |
Your domain is registered but will remain inactive until you have completed your professional eligibility information (A/V data). A request for your professional eligibility information (A/V data) will be sent directly to you from RegistryPro, the Registry for .pro. The email will come from support@registrypro.pro. Please ensure that you submit this information to the Registry within the allotted time; otherwise the domain will be deleted. |
I’m a new registrant, and registered multiple domains in the same order. Why are none of my domains active? Why are my domains deleted? |
To speed up the registration process, we have assumed that you are using the same professional for your order. If you ordered 20 domains, this mechanism allows you to avoid submitting your professional eligibility information 20 times. (We know the A/V data submission process can be quite time consuming!) Because of this, all domains associated with this order will not be active until you have submitted your professional eligibility information. We highly recommend that you submit your A/V information as soon as possible to prevent your domains from being deleted.
If you wish to use different professionals, please submit your registration in separate orders. |
I previously registered a second-level .pro domain. Do I have to resubmit the professional eligibility information again? |
If you previously registered a second-level .pro domain with us, and will be submitting the same professional eligibility information for the new domain, you can bypass the registry's professional eligibility information submission process. Simply indicate the professional you want to use by selecting the domain associated with the same professional.
As long as there are no problems with your domain, you are able to reuse the professional information over and over again. This makes the registration process a lot simpler and faster! Please ensure that your professional information is in good standing with the registry. If it is not, and you register your new domain with the "bad apple" professional information, you run the risk of losing the new domain.
If you are using different professional information, then you cannot reuse the professional information. You will need to submit new information. For example, you may hold both a professor's and doctor's credentials. You previously registered doctors.pro and used your medical professional information. You now want to register teachers.pro using this teacher's professional information. You will then need to request to submit new professional information by selecting "I want to use new professional information.". |
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